Welcome to this website. In order to give you a better shopping experience, please read the following logistics instructions carefully before placing an order.
Order processing time
After the order payment is successful, we will complete the order review, product inspection and delivery arrangement within 1-3 working days.
During holidays, promotions or special circumstances, the order processing time may be appropriately extended, please understand.
II. Scope of delivery
We currently support delivery to most countries and regions around the world, including but not limited to:
United States
Canada
United Kingdom
Australia
New Zealand
Europe
South East Asia
Middle East
If your country or region does not support delivery for the time being, please contact customer service to confirm.
Delivery timeliness
The logistics timeliness varies in different countries and regions. For details, please refer to the following:
| delivery area | Estimated delivery time |
|---|---|
| United States | 7-15 working days |
| Canada | 7-15 working days |
| United Kingdom | 7-15 working days |
| European countries | 7-18 working days |
| Australia/New Zealand | 7-15 working days |
| Asia | 5-12 working days |
| Other countries and regions | 10-20 working days |
The above time is for reference only. The actual arrival time may be affected by customs inspection, weather factors, local logistics delivery and holidays.
IV. Shipping fee description
The system will automatically calculate the shipping fee based on the delivery address at checkout.
Some products or activities can enjoy free shipping discounts, which are subject to the display on the activity page of the website.
Logistics tracking
After the order is sent out, the system will send the logistics tracking information by email.
It may take 24-72 hours for the logistics tracking number to be updated, please be patient and wait for the logistics information to be synchronized.
Duties and Taxes
Some countries and regions may charge import tariffs, VAT or other related fees according to local laws and regulations.
If relevant expenses are incurred, they will be borne by the recipient according to local policies.
Delivery address
Please be sure to fill in accurate and complete receipt information when placing an order.
The delivery failure, return or additional costs caused by the wrong delivery address, wrong contact information or the inability to contact the recipient shall be borne by the buyer.
Logistics delays and abnormal packages
In case of logistics delay, package loss or other abnormal transportation, please contact customer service in time.
We will actively assist our customers in communicating with the logistics company and do our best to resolve any issues.
Nine, contact us
If you have any questions about logistics and distribution, please contact customer service through the [Contact Us] page of the website, and we will help you as soon as possible.
Thank you for your support and trust, and I wish you a happy shopping!
